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Welcome to COSRX Jordan (cosrx.jo). These Terms of Service ("Terms") govern your use of our website and services. By accessing or making a purchase on cosrx.jo, you agree to be bound by these Terms, our Privacy Policy, and our Return and Refund Policy.

1. General Conditions & Business Identity

  • Authorized Distributor: cosrx.jo is operated as an authorized distributor Oak Cosmeceuticals Trading Co of genuine COSRX products in the Hashemite Kingdom of Jordan.

  • Eligibility: By agreeing to these Terms, you represent that you are at least the legal age of majority in your jurisdiction to make purchases.

  • Service Reservation: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion for policy violations, fraudulent activity, or unauthorized commercial resale.

2. Products, Pricing & Currency

  • Pricing Currency: All prices displayed on cosrx.jo are in Jordanian Dinars (JOD) and include applicable local taxes unless stated otherwise.

  • Product Descriptions: We strive to display product images, formulations, and descriptions as accurately as possible. However, actual product packaging may vary slightly based on manufacturer batches.

  • Availability & Modifications: Prices and availability of items are subject to change without prior notice. We reserve the right to limit the sales quantities of any product per order or household.

3. Orders, Payment & Billing

  • Order Acceptance: Receiving an order confirmation email or invoice does not signify our final acceptance of your order. We reserve the right to accept or decline your order at any time prior to dispatch.

  • Payment Methods: We accept valid online payment methods as displayed at checkout, as well as Cash on Delivery (COD) within designated regions in Jordan.

  • Billing Information: You agree to provide current, complete, and accurate purchase and account information for all orders placed on our store.

4. Delivery & Shipping

  • Shipping Destinations: Delivery services are currently available across regions within the Hashemite Kingdom of Jordan.

  • Standard Shipping Rates: Delivery fees are tiered by governorate — 2.00 JOD for Amman, 3.00 JOD for Zarqa, Balqa & Madaba, and 4.00 JOD for Irbid, Jerash, Ajloun, Mafraq, Karak, Tafilah, Ma'an & Aqaba — calculated automatically at checkout. Free shipping applies to orders over 50.00 JOD. See our Shipping Policy for full details.

  • Delivery Timelines: Delivery estimates are provided for convenience. While we aim for prompt fulfillment, delays caused by local carrier operations or unforeseen logistics issues are outside our direct control.

5. Intellectual Property

  • All original website content, design elements, graphics, logos, product copy, and underlying code on cosrx.jo are protected under international intellectual property and trademark laws.

  • COSRX Trademarks: "COSRX" and related brand logos, marks, and product names belong to their respective trademark owners. Content on this site is used under official commercial authorization.

6. Limitation of Liability & Patch Testing

  • Skincare Safety: While all COSRX products sold on cosrx.jo are authentic and dermatologically tested, individual skin sensitivities vary. Customers are strongly encouraged to perform a patch test prior to full application.

  • Liability Disclaimer: COSRX Jordan shall not be liable for any direct, indirect, incidental, or consequential skin reactions resulting from personal product misuse or undisclosed allergies.

7. Governing Law

These Terms of Service and any separate agreements under which we provide you services shall be governed by and construed in accordance with the laws and regulations of the Hashemite Kingdom of Jordan. Any legal disputes shall fall under the exclusive jurisdiction of the courts of Jordan.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

9. Contact Information

Questions about the Terms of Service or order inquiries should be sent to us through our official support channels: